Animal Jam - Play Wild!

What do I do if I can't log in?

- Make sure that you are using the correct username and password for your account.

- Have your parents confirm that they have clicked the activation link in the email sent to them.

- Double check that the game and your device are fully updated.

If you're still unable to locate the activation email or you have already activated your account and still cannot get in, send us a support ticket and our team will help you further!

Was this article helpful?
2 out of 5 found this helpful

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly.

Submit a request